At hokiva.xyz, we are committed to safeguarding your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Customer Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our website.

1. Information We Collect

1.1 Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you:

  • Register for an account.
  • Place an order or subscribe to our services.
  • Contact customer support or interact with us via email or forms.
  • Participate in surveys, promotions, or other activities on our website.

The types of personal information we collect may include:

  • Your name.
  • Email address.
  • Phone number.
  • Mailing address.
  • Payment information (e.g., credit card details).
  • Other relevant details based on your interactions with us.

1.2 Information Collected Automatically

When you visit hokiva.xyz, we may automatically collect certain information about your device and usage patterns, including:

  • Your IP address.
  • Browser type and version.
  • Operating system.
  • Pages viewed and time spent on our website.
  • Referring website addresses.

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and provide personalized content. Cookies may store information such as:

  • Your login credentials.
  • Preferences and settings.
  • Session information.

You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information collected from you for various purposes, including:

2.1 To Provide and Improve Our Services

  • Processing orders and delivering products or services.
  • Managing your account and responding to inquiries.
  • Enhancing website functionality and user experience.

2.2 For Marketing and Communication

  • Sending newsletters, promotional offers, or updates.
  • Providing tailored content based on your preferences.

You can opt out of marketing communications at any time by following the unsubscribe link in our emails.

2.3 To Ensure Security and Compliance

  • Monitoring for fraudulent activity or security breaches.
  • Complying with legal obligations, such as tax reporting or responding to lawful requests.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

3.1 Service Providers

Third-party companies that perform services on our behalf, such as payment processors, delivery services, or IT support. These providers are required to maintain the confidentiality of your information.

3.2 Legal Obligations

We may disclose your personal information if required to:

  • Comply with applicable laws or regulations.
  • Respond to legal processes or requests from public authorities.
  • Protect our rights, property, or the safety of our users.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the involved parties.

4. Your Rights and Choices

4.1 Access and Update Your Information

You have the right to access and update your personal data. You can do this by:

4.2 Request Deletion

You may request the deletion of your personal information, subject to certain legal or contractual obligations.

4.3 Opt-Out of Marketing

If you wish to stop receiving marketing communications, you can:

4.4 Manage Cookies

You can control the use of cookies via your browser settings. Note that disabling cookies may impact website functionality.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. This period may vary depending on the nature of the information and the context in which it was collected.

6. How We Protect Your Information

We take reasonable administrative, technical, and physical measures to protect your personal data from unauthorized access, loss, misuse, or alteration. These measures include:

  • Encryption of sensitive data.
  • Secure servers and firewalls.
  • Regular security assessments and staff training.

While we strive to protect your personal information, no method of transmission over the internet is completely secure. We encourage you to take precautions, such as using strong passwords and avoiding sharing sensitive information in unsecured environments.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party website you visit.

8. Children’s Privacy

hokiva.xyz does not knowingly collect or solicit personal information from individuals under the age of 13. If we discover that we have inadvertently collected such data, we will promptly delete it. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact us at:

hokiva.xyz

Address: 5343 Roberts Dr, Dunwoody, GA 30338, United States
Phone: +17703943322
Email: admin@hokiva.xyz